Terms & Conditions
This website is operated by TryGrounding. Throughout the site, the terms “we”, “us” and “our” refer to TryGrounding. By accessing our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced or linked herein.
These Terms apply to all users of the site, including but not limited to browsers, customers, vendors, merchants, and contributors of content.
Please read these Terms carefully before using our site. If you do not agree to all the terms, you may not access the site or use our services.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.
2. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or you have given us consent to allow any of your minor dependents to use this site.
You must not use our products for illegal or unauthorized purposes or violate any laws in your jurisdiction (including copyright laws). Any breach will result in immediate termination of services.
3. General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your non-payment-related content may be transferred unencrypted across networks. Payment information is always encrypted.
You agree not to duplicate, copy, sell, or exploit any part of the Service without our written permission.
4. Accuracy, Completeness & Timeliness
We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is for general information only and should not be relied upon solely for decisions.
5. Modifications to the Service and Prices
Prices are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) at any time. We are not liable for any such changes.
6. Products or Services
Products may be available exclusively online and may have limited quantities.
We strive to accurately display product images and colors, but we cannot guarantee that your screen will display them accurately.
We reserve the right to limit sales or quantities and to discontinue products at any time.
We do not guarantee that product quality will meet expectations or that service errors will be corrected.
7. Billing & Account Information
We may limit or cancel orders at our discretion. In such cases, we’ll attempt to notify you via email or phone.
You agree to provide current, accurate, and complete account information for all purchases.
8. Optional Tools
We may offer third-party tools “as is” and “as available” without warranties. Your use of such tools is entirely at your own risk.
9. Third-Party Links
Our Service may include content or links to third-party websites. We are not responsible for third-party materials or practices and recommend reviewing their terms before engaging.
10. User Comments, Feedback & Submissions
Any feedback or submissions you send may be used by us without restriction. You agree not to submit anything unlawful, abusive, or infringing. We reserve the right to moderate or remove content at our discretion.
11. Personal Information
Your submission of personal data is governed by our Privacy Policy.
12. Errors & Inaccuracies
We reserve the right to correct errors in product descriptions, pricing, promotions, or availability, even after an order has been placed.
13. Prohibited Uses
You are prohibited from using our site or content for unlawful, abusive, or fraudulent purposes. Violating this will result in termination of your access to our services.
14. Disclaimer of Warranties & Limitation of Liability
Our services and products are provided “as is” and “as available.” We do not guarantee uninterrupted, error-free service.
To the fullest extent allowed by law, TryGrounding and its affiliates are not liable for any damages resulting from your use of the service or products.
15. Indemnification
You agree to indemnify and hold harmless TryGrounding and its affiliates from any claims resulting from your breach of these Terms or violation of any rights.
16. Severability
If any part of these Terms is found to be unenforceable, the remainder will still apply.
17. Termination
You may terminate these Terms by discontinuing use of our services. We may terminate your access at any time for violations of these Terms.
18. Entire Agreement
These Terms and related policies represent the full agreement between you and us, superseding prior communications.
19. Governing Law
These Terms are governed by the laws of Hong Kong, unless local law requires otherwise.
20. Changes to Terms
We reserve the right to update or change these Terms at any time. It’s your responsibility to check for updates. Continued use of the site constitutes acceptance of changes.